Business Solutions – Admin Management Systems

Tasheel Business Solutions help organizations automate administrative procedures to provide simplicity and ease services to employees and customers, which can be relied upon to accomplish various daily activities.

Document/Record Management System (DMS)

The Document Management System automates the process of managing the organization’s correspondences (incoming and outgoing) both for internal and external sources based on international document management standards and best practices. It is an end-to-end document management solution that records and captures all types of document formats, provides the ability to generate new document using its built-in editor, and manage them until properly archived with the organization's planned retention policy.
The system manages the document life cycle processes such as reserving document number, recording document information, assigning, creating actions, workflow, generating reports, archiving, messaging and notifications. The application also provides built-in tools and other features such as barcoding, scanning, uploading, attaching and linking related documents.
In addition, the DMS ensures high level security based on access rights provided to users making correspondence documents safe and confidential.

Archiving System

The electronic archiving system deals with documents from various sources (administrative communication, etc.) where the system is used to record, store, preview, file, file and check the quality of the documents, as well as physical location data, and electronic archiving. The system allow the possibility of sharing documents with other systems electronically utilizing best methods and practices.
The archiving system electronically archives documents in hard copy or digital format. It allows users to attach files in different formats, e.g. scanned images of documents or softcopy of files in their native format, for example MS-Word documents, MS-Excel worksheets, etc. In addition, the system provides a means for users to conveniently share information from any type of source.

Human Capital Management (HCM)

The Human Capital Management System automates and manages all employee related processes and procedures. It is a comprehensive personnel management solution comprised of fully integrated applications that cover day-to-day personnel management functions. The system includes end-to-end solutions for various HR activities such as time and attendance, leave, travel, training/personnel development, recruitment, start and end, allowances, end of service and others.
The system promotes self-service mode allowing employees to apply for various services using online data entry forms. It also simplifies human resources activities with its built-in workflow and notification features which automates the HR department’s tasks and also provides the entire organization with a systematic flow of business processes that are aligned with international quality standards allowing organizations to keep pace with current trends in the industry.
Tasheel has implemented the Human Capital Management System and currently being used by various organizations both from the private and government sectors. The system is fully compatible with the Ministry of Civil Service and the Ministry of Labor.

E-Payroll System

The payroll system is an excellent complement to the Human Resources System because of its tight integration. The system includes various functions including the processing, calculation and payment of monthly salaries, employee deductions, end of service benefits, appointment allowance, transfer allowance and others. It also includes calculations on tickets, housing, insurance and also the possibility to be linked with the HR applications such as attendance, leave, assignment and other data that might affect the calculation of the employee payroll.
The system has been developed in careful consideration of the various payroll processes in order to avoid the occurrence of errors. As an integral part of the system, components were developed to plan and study wage adjustment, reflection, comparison and the extraction of the required reports in order to support decisions and then apply them while preserving all historical data, since all this is done electronically.

Budget & Accounting System (BAS)

The Budget and Accounting System manages all financial processes from budget operations, budget line items, expenditures and commitments management, adjustments (increases, deductions and transfers) to appropriation costs.
The system is also used in the management and follow-up of daily financial procedures and transactions, exchange and payment orders (inventory, audit and clearance), daily processes, various payment methods, funds, settlements and contracts. The BAS automates the daily, monthly and annual processes of the budgets and accounts. It supports workflow automation, approvals, financial operations management, payment and disbursement orders and follow-up in accordance to the Ministry of Finance System and standard government procurement procedures.

Inventory & Purchasing System (IPS)

The Inventory & Purchasing System (IPS) automates the business processes and functions associated with your inventory and purchasing thereby controlling costs and tracking expenses in line with organization policies and procedures. It provides complete control of the procurement process from purchase requests, issuance of purchase orders, receiving of goods and voucher creation.
The built-in workflow provides the necessary routing and approval functions not only within the procurement department but across the entire organization, this includes purchase requisitions, supplier approval, P.O. approval, and others. The IPS is designed to streamline the procurement process and facilitate the tracking of purchases reducing the time required to execute procurement tasks.

Committee/Meeting Management System (CMMS)

The Committee/Meeting Management System manages the process of forming committees and scheduling of meetings. The system can create an unlimited number of committees (internal, external and international), record the committee and member’s data, and schedule meetings by date and time. It stores committee information such as goals, scheduled appointments, agenda of meetings and recommendations issued. In case changes are made to a meeting, the system send alerts to members on the changes in the meeting details. The system have the ability to print meeting agenda and minutes of meetings and also share with the meeting participants through e-mail.

Project Financial Reporting System (PFRS)

The project financial reporting system is used to manage and track the progress of the various project phases (the life cycle of the project) from the process of applying for accreditation and the establishment of a new project record through the process of preparing the document, opening envelops, study and design, signing, implementation, delivery, operation and maintenance.
The PFRS integrates with the financial system to track the paid and remaining amounts within the framework of the financial commitment of the project providing a representation of the status of the various financial obligations within the budget sections. In addition, the PFRS can be integrated with the project management system in order to read relevant data providing statistical reports that is used in tracking the percentage of completion (business process and procedures) and the remaining duration (scheduled and actual) in the project execution.

Case Management System

The Case Management System is an end-to-end tool for recording and tracking cases specifically designed for law enforcement and intelligence agencies. The system is designed based on best practices covering the entire case management cycle, from structuring and managing the case components, guidance process, generating the output, and providing analytics and historical data. The solution has special support for cybercrime cases which is currently one of the most committed crimes nowadays.
Our solution is composed of four main modules. The integration of the various modules provides a seamless case management solution that will adapt to the various requirements of the case management process. The modules are designed to organize and classify the various case components (case details, involved people/organization, seized items, evidence, attachments, locations and other relevant information), provide guiding processes in handling the case which goes through multiple phases during the case management process (case assignment, actions, form committee to study case, recommendations, conclusions and decisions), generate the required outputs and provide them in various forms (such as electronic data, hard copies, and others), and provide the end users with different types of analytical reports and historical data.
Whenever available, person information is validated against the government’s central citizen and resident foreigner data which can be fully integrated with the CMS. The solution has been implemented to various government agencies and customized according to their requirements and business processes.

HelpDesk Management System (HelpDesk)

The Help Desk System manages the process of providing technical support to the internal departments or to external clients through the service desk function. Typical functionality includes call management, call tracking, knowledge management, problem resolution, and self-help capabilities including a central location for recording and logging support calls and requests.
The system provides a mechanism to log the support calls, requests and cases. It covers a range of functionality such as dynamic links to, user/account information, payment information and support case information.
Helpdesk link can be added to the portals for the purpose of customer service or through the call center of the dedicated technical support team in order to do the necessary work and close the service request using available tools for interaction and electronical alerts.

Report Management System

The Reports Management System was developed to generate various types of reports such as, detailed reports, statistical reports, analytical and graphical reports using Business Intelligence tool. The RMS generated reports helps in monitoring the performance of users and departments on the utilization of various systems.

Admin Management System

The Admin Management System facilitates the administration, management and processing of vast array of configuration items across a diverse range of interrelated objects and factors of complex applications (i.e., Document Management System, Human Resources System). The AMS allows configuration objects (e.g. Active Directory, user access rights), tables, rules, parameters, limitations and setup values to be defined and managed to regulate and control the usage and access to the application(s) and facilitate its smooth operation.